Frequently questions asked
How can I track my order?
You can track your order by logging into your account and navigating to the 'Order History' section. There, you'll find a tracking number and a link to the courier's website for real-time updates.
What are the shipping options available?
We offer both standard and express shipping options. Standard shipping usually takes 5-7 business days, while express shipping ensures faster delivery within 2-3 business days.
Can I change my shipping address after placing an order?
Yes, you can change your shipping address if your order has not been shipped yet. Please contact our customer service as soon as possible to make any changes.
Do you offer international shipping?
Yes, we provide international shipping to many countries. Shipping costs and delivery times will vary depending on your location. You can find more details at checkout.
Returns & Refunds
Do you offer international shipping?
Yes, we provide international shipping to many countries. Shipping costs and delivery times will vary depending on your location. You can find more details at checkout.
Can I return or exchange items?
Absolutely! We accept returns and exchanges within 30 days of purchase, provided the items are unused and in their original packaging. Please refer to our return policy for more information.
How often do you release new collections?
We launch new collections seasonally, typically four times a year. Be sure to subscribe to our newsletter for updates on the latest releases.